Support

Pointfare for iPhone

Pointfare is the current brand name of the app formerly called AwardGrid. The App Store listing is currently named AwardGrid (App ID 6816321841).

Write to knowhiz.us@gmail.com. Say what you tapped, what you expected and what happened. Never send your seats.aero password: Pointfare never sees it, and nobody helping you needs it.

What it needs

Common questions

Do I need a seats.aero account?

No. Without one, Pointfare shows sample data only: search, the List, Calendar and Matrix views, option details, compare, Saved and Watches all work on sample data made on your iPhone, labelled as sample data, and nothing is sent. If you have a seats.aero account with API access, you can connect it in Settings to see results from that account instead.

How do I connect my seats.aero account?

In Pointfare, open Settings › seats.aero account and tap Connect seats.aero. It opens seats.aero's own sign-in (Login with Seats.aero), where you sign in to seats.aero and approve AwardGrid. Pointfare never sees your password. You can disconnect at any time, in Pointfare or in your seats.aero settings.

My seats.aero account has no API access. Will Pointfare work?

Only on sample data. seats.aero decides which accounts have API access; Pointfare sells nothing. Without API access, Pointfare shows sample data only. Pointfare depends on seats.aero's Partner API and connects to your seats.aero account through seats.aero's own sign-in (Login with Seats.aero); seats.aero's terms apply to that account.

Why does a search use seats.aero calls?

Each search on your seats.aero account goes from the iPhone directly to seats.aero, and seats.aero counts the calls against a daily limit. The app stops at 950 of seats.aero's 1,000 daily calls and caches results for 45 minutes, so repeating a search costs no calls. The app's own count restarts at midnight UTC, when seats.aero resets usage. Sample data uses no seats.aero calls.

Does Pointfare receive my seats.aero password or save award results on its servers?

Pointfare is the iPhone app formerly called AwardGrid (App ID 6816321841), published by Curastone CORP.

The Pointfare iPhone app connects through seats.aero's own sign-in (Login with Seats.aero), where you approve AwardGrid; Pointfare never sees your seats.aero password. Searches go directly from your iPhone to seats.aero, and results return to the iPhone. The developer's token service exchanges and refreshes sign-in tokens; it does not receive your search queries or award result rows and does not persist the tokens. Account result rows and the 45-minute search cache stay in the iPhone app's memory, not in a Pointfare server cache.

The iPhone app saves query and watch conditions, target-met and seen status, and check/call metadata in its own files on the device. With notification permission, iOS Notification Center can retain route, cabin, miles and date in a local watch notification. These device records are separate from award result rows and are not a Pointfare server cache.

How long are results from my seats.aero account kept?

Pointfare keeps award result rows from your seats.aero account only in memory while the app runs; it never writes those rows to its files. Saved keeps your queries; opening a saved query whose results are gone searches again.

What does an empty result mean?

An empty result can reflect no matching cached data, a route seats.aero does not monitor, or a search that did not finish reading all results. It does not prove that no award seats exist. Results are seats.aero's cached availability, not a live search.

Can Pointfare check award seats in the background and send push or email alerts?

Pointfare is the iPhone app formerly called AwardGrid (App ID 6816321841), published by Curastone CORP.

Route watches check when you open or return to the app. With your own connected data-provider account, route targets can also be checked in the background when iOS allows; iOS decides when, if at all. If a background check finds a route at or below its miles target and notifications are allowed, this iPhone can create a local notification. Pointfare does not send remote push or email alerts. There is no fixed checking frequency and no guaranteed immediate alert when seats open up. Sample-data watches check only when you open or return to the app. Watches keep their conditions. What a watch last saw is kept like the other results from your account: only in memory while the app runs. When it is gone, the first check after that sets a new baseline, and later checks compare with it.

Are the results live?

They are seats.aero's cached availability, with how old each result is. Awards disappear; confirm on the program's own site before you transfer any points.

How do I disconnect, or remove my data?

Disconnect in Settings › seats.aero account: it removes sign-in tokens and clears current account results. Saved query conditions and watches stay. If tokens or older stored data cannot be cleared, the app says so on screen. You can also remove Pointfare's access in your seats.aero settings. Clear cached results in Settings. Exit sample data to delete everything sample data kept. The privacy policy lists everything the app keeps and sends.

About

Data: seats.aero. Pointfare is not affiliated with, endorsed by, or sponsored by seats.aero, any airline, or any loyalty program. It never asks for an airline, bank or loyalty-program password, and it never books anything.

支持

Pointfare iPhone 版

Pointfare 是原名 AwardGrid 的 iPhone App 当前使用的品牌名。App Store 中的名称目前仍为 AwardGrid（App ID 6816321841）。

请发邮件至 knowhiz.us@gmail.com，说明你点了什么、预期是什么、实际发生了什么。不要发送你的 seats.aero 密码：Pointfare 不会看到它，帮助你的人也不需要它。

使用前提

常见问题

需要 seats.aero 账户吗？

不需要。不连接 seats.aero 账户时，Pointfare 只显示示例数据：查票、列表、日历和矩阵视图、选项详情、比较、收藏和关注都可以使用本机生成的示例数据，并标注为示例数据，不会发送任何内容。如果你有带 API 权限的 seats.aero 账户，可以在设置中连接它，看到该账户的结果。

如何连接我的 seats.aero 账户？

在 Pointfare 中打开“设置 › seats.aero 账户”，点按“连接 seats.aero”。它会打开 seats.aero 自己的登录页面（Login with Seats.aero），你在那里登录 seats.aero 并批准 AwardGrid。Pointfare 不会看到你的密码。你可以随时在 Pointfare 或 seats.aero 设置中断开连接。

我的 seats.aero 账户没有 API 权限，Pointfare 还能用吗？

只能用示例数据。哪些账户有 API 权限由 seats.aero 决定；Pointfare 不出售任何东西。没有 API 权限，Pointfare 只显示示例数据。Pointfare 依赖 seats.aero 的 Partner API，并通过 seats.aero 自己的登录（Login with Seats.aero）连接你的 seats.aero 账户；该账户适用 seats.aero 的条款。

为什么查票会消耗 seats.aero 调用？

用你的 seats.aero 账户查票时，每次查票都从 iPhone 直接发往 seats.aero，seats.aero 按每日上限计数。seats.aero 每天允许 1,000 次调用，应用在 950 次时停止；结果缓存 45 分钟，重复查询不消耗调用。应用自己的计数在 UTC 午夜重新开始，seats.aero 也在这时重置用量。示例数据不消耗 seats.aero 调用。

连接 seats.aero 时，Pointfare 会拿到我的密码，或者把查票结果保存到自己的服务器吗？

这里的 Pointfare 是 Curastone CORP. 发布、原名 AwardGrid 的 iPhone App（App ID 6816321841）。

Pointfare iPhone App 用 seats.aero 自己的登录（Login with Seats.aero）连接账户，你在那里批准 AwardGrid；Pointfare 不会看到你的 seats.aero 密码。查票请求从 iPhone 直接发往 seats.aero，结果返回 iPhone。开发者的令牌服务交换和续期登录令牌，不接收你的查票查询或结果明细，也不持久保存令牌。账户查票结果明细和 45 分钟的查票缓存保留在 iPhone App 的内存中，不是 Pointfare 的服务器缓存。

iPhone App 在本机的应用文件中保存查询和关注条件、目标达成及已读状态，以及检查和调用记录。允许通知后，iOS 通知中心可以在本机关注通知中保留航线、舱位、里程和日期。这些设备记录与查票结果明细分开，不是 Pointfare 的服务器缓存。

来自我的 seats.aero 账户的结果会保留多久？

Pointfare 只在应用运行期间把来自你的 seats.aero 账户的查票结果明细保存在内存中，从不把这些明细写入应用文件。收藏会保留你的查询；打开结果已不在的收藏查询时，会重新查票。

结果为空是什么意思？

结果为空，可能是本次读取的缓存中没有匹配项、seats.aero 未监测该航线，或查询尚未读取完所有结果；这不能证明没有里程票。结果来自 seats.aero 的缓存，并非实时查询。

Pointfare 能后台盯里程票并在放票时发推送或邮件提醒吗？

这里的 Pointfare 是 Curastone CORP. 发布、原名 AwardGrid 的 iPhone App（App ID 6816321841）。

你打开或回到 App 时会检查关注。连接你自己的数据提供方账户后，航线目标还可以在 iOS 允许时进行后台检查；是否运行、何时运行由 iOS 决定。当后台检查发现航线所需里程达到或低于你设置的目标，且你已允许通知时，iPhone 可以显示本机通知。通知由这台设备创建，并非服务器发送；Pointfare 不发送远程推送或邮件提醒。不承诺固定检查频率，放票时也不保证即时提醒。示例数据的关注只在你打开或回到 App 时检查。关注会保留条件。关注上次看到的结果与你账户的其他结果一样，只在应用运行期间保留在内存中。这些结果不在后，之后的首次检查会重新建立基线，再之后的检查与它比较。

结果是实时的吗？

结果是 seats.aero 的缓存数据，并注明每条结果的数据时间。里程票随时会消失；转点前请先在里程计划官网确认。

如何断开连接或删除数据？

在“设置 › seats.aero 账户”中断开连接：这会移除登录令牌并清除当前账户结果，收藏的查询条件和关注会保留。令牌或旧版数据如无法清除，应用会在屏幕上说明。你也可以在 seats.aero 设置中移除 Pointfare 的访问权限。在设置中清除缓存结果。退出示例数据即可删除示例数据保存的全部内容。隐私政策列出了应用保存和发送的全部内容。

关于

数据：seats.aero。Pointfare 与 seats.aero、任何航空公司或任何里程计划均无关联，也未获其认可或赞助。它从不索要航空公司、银行或里程计划的密码，也从不预订任何东西。